Job description

Job brief

Here is a job description for a Telecommunications Specialist

We are seeking a skilled and proactive Telecommunications Specialist to join our team. As a Telecommunications Specialist, you will be responsible for managing our organization's telecommunications infrastructure and services. You will work closely with various departments to ensure seamless communication through phone systems, VoIP, video conferencing, and other communication tools. The ideal candidate should have a strong technical background in telecommunications, excellent problem-solving skills, and the ability to deliver reliable communication solutions.

Responsibilities:

• Manage and maintain the organization's telecommunications infrastructure, including phone systems, VoIP, and video conferencing systems.
• Troubleshoot and resolve telecommunications issues, both hardware and software-related, to ensure continuous communication capabilities.
• Coordinate the installation, configuration, and maintenance of telecommunications equipment and software.
• Collaborate with vendors and service providers to negotiate contracts, upgrades, and support agreements for telecommunications services.
• Conduct regular assessments of the telecommunications network to identify areas for improvement and implement necessary upgrades.
• Ensure compliance with telecommunications regulations and security standards to protect sensitive information and maintain data privacy.
• Provide end-user support and training on telecommunications systems and tools to enhance user productivity and efficiency.

Preferred Skills::

• Experience in managing telecommunications projects from inception to completion, ensuring on-time delivery and successful implementation.
• Knowledge of telecommunications regulations and compliance standards, such as FCC and data privacy regulations.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet project deadlines.

Qualifications:

• Bachelor's degree in Telecommunications, Information Technology, or a related field. Relevant work experience may be considered in lieu of formal education.
• Proven experience as a Telecommunications Specialist or in a similar role, with a track record of managing telecommunications infrastructure and services.
• Strong knowledge of telecommunications systems, including traditional phone systems, VoIP, and video conferencing technologies.
• Familiarity with networking principles, such as TCP/IP, DNS, and LAN/WAN configurations, to support telecommunications needs.
• Proficiency in troubleshooting telecommunications hardware and software issues, such as PBX systems and VoIP protocols.
• Excellent problem-solving and analytical skills to diagnose and resolve complex telecommunications problems.
• Ability to work independently and in a team environment, demonstrating strong communication and interpersonal skills.
• Experience in managing telecommunications projects from inception to completion, ensuring on-time delivery and successful implementation.